Frequently Asked Questions
Everything you need to know about NeoDownloader 5.0.2.
Is NeoDownloader free?
Yes. The free version downloads up to 100 images per project with unlimited projects, no time limit and no subscription. Premium removes all limits for a one-time payment.
What operating systems are supported?
NeoDownloader is a desktop application for Windows 10 and 11 (64-bit). A separate 32-bit build (version 3.0.4) is available for older systems.
How do I download images from a website in bulk?
Drag any webpage link into the Drop Basket or paste a URL. NeoDownloader crawls the page, finds all pictures and downloads them — up to 20 files at once.
Can it download videos too?
Yes. Besides images, NeoDownloader downloads videos from many platforms including TikTok, Vimeo and Instagram. Premium unlocks HD and 4K quality.
Is it safe? Any ads or bundled software?
NeoDownloader is clean software — no ads, no malware, no bundled toolbars. It has been trusted by users since 2005 and only downloads files.
Do I need to reinstall to upgrade to Premium?
No. The free and Premium versions are the same software — you simply enter your registration code to unlock all Premium features.
What happens after my year of updates ends?
The app keeps working forever. You only stop receiving new versions until you renew — renewal is optional and discounted.
Still have a question? Contact support or browse the guides.